Job Title: Donation Attendant
Classification: Non-exempt, subject to overtime provisions of Fair Labor Standards Act.
Revision Date: 10/2023
Job Purpose:
A Goodwill donation attendant is responsible for accepting, sorting, and organizing donated items at Goodwill stores or donation centers.
Qualifications:
Education: No formal education is required.
Experience: No experience is necessary.
Clearances: Must be able to obtain acceptable results for required background checks, including Act 151
Pennsylvania Child Abuse History Clearance and Pennsylvania Criminal History Check.
Goodwill will pay for
these clearances.
Supervision Received:
The Team Member functions under the direction of the Store Manager.
Skills, Abilities, Duties, and Responsibilities:
Attendants welcome donors, provide receipts, and offer assistance with unloading donations from vehicles
Inspect donated items to ensure they meet safety and quality standards.
This may include checking for damages or items that cannot be accepted
Categorize items, such as clothing, furniture, electronics, and household goods.
They organize donations to prepare them for display in the store
Assign prices to items based on guidelines provided by Goodwill.
They need to have a good understanding of the value of different items
Responsible for maintaining cleanliness in the donation area and ensuring donated items are stored neatly
Prepares shipments prior to truck arrival.
Assists truck drivers with loading and unloading
Sprays furniture to sanitize when processing
Need to follow Goodwill’s policies and procedures, ensuring a safe and respectful environment for donors and customers
Ability to perform basic job duties with a minimal amount of supervision, exercising good judgment and initiative
Operating a pallet jack and stacker, if applicable
Utilizing the UKG systems by clocking in and out and submitting timesheets on time.
Completing all required training throughout the year
Work congenitally and effectively with other Goodwill store employees and agency employees.
Maintain hygiene and grooming standards
Communicate clearly, verbally and in writing
Ability to work a flexible schedule on short notice, including evenings, weekends, holidays and occasionally long hours (more than 8 hours)
Must be dependable in attendance and punctuality
Ability to lift and carry objects weighing up to 30 lbs.
frequently
Ability to lift and carry objects weighing up to 50 lbs.
occasionally, (material handling equipment can be used to minimize effort expended, when practical)
Ability to perform prolonged walking and standing
Ability to perform frequent bending, stooping, and stretching
Vision and hearing corrected to within normal limits
Additional Job Results: All employees perform other functions, upon request, for the benefit of the Agency.
Note: The requirements listed are representative of the knowledge, skills, abilities and duties required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)
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