ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Plans, manages, performs and reviews any and all reports.
Supervises and reviews the activities of others.
Implements any practices or procedures necessary.
Participates in any and all meetings required.
Assists in any special projects and administrative duties, as assigned.
Other;
Promotes automation and efficiency.
Completes month end/quarterly reports to Loan Review Committee.
Supports the adherence to all internal policies, procedures and practices.
Maintains current knowledge of and adheres to the BSA policy.
SUPERVISORY RESPONSIBILITIES
Supervises Collections Department staff.
Carries out supervisory responsibilities in accordance with the “Bank” policies and applicable laws.
Responsibilities include training employees and planning, assigning, directing, and reviewing work.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND/OR EXPERIENCE
A minimum of two (2) years of banking/collecting experience.
Working knowledge of Microsoft Office Products.
COMMUNICATION SKILLS
Ability to read and interpret documents such as bank contracts, bank policies and procedures.
Ability to effectively present information to management.
Ability to communicate with customers and de-escalate a problem credit.
Ability to build relationships with co-workers.
REASONING ABIILITIES
Ability to define problems, collect data, and draw a valid conclusion.
Ability to problem solve.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to operate office equipment, telephones, etc.
; and talk or hear.
The employee is occasionally required to stand, walk, and reach with hands and arms.
The employee must occasionally lift and/or move up to 10 pounds.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate.
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