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Posted : Sunday, June 30, 2024 04:09 AM
Job Title: Student Support Specialist
Classification: Full-time, salaried, non-exempt from overtime provisions of the Fair Labor Standards Act
Job Purpose:
To provide case management and coordinate vocational services and community support services, to individuals with disadvantaged conditions, and/or barriers to employment, which will assist them in obtaining and succeeding in community employment or further education.
Services are provided in the correctional institutions and in the community.
Qualifications: The position of Student Support Specialist is a professional position and requires a person capable of conforming to the high standards of behavior expected of all staff.
Excellent work habits, including attendance and punctuality, are required.
The customers/clients under his/her supervision follow the same.
Education: Bachelor’s degree in Human Services, Education, Sociology or related field required Experience: Prefer one year of experience in providing case management or vocational services to individuals with barriers to employment.
Computer proficiency: Experience and knowledge of standard computer programs including word processing, spreadsheets, databases and the internet Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints.
Other: Must have a valid driver’s license, with a clean driving record and dependable transportation, which can be used in the course of his/her job.
Must have an operating telephone, so that he/she may be contacted quickly by Goodwill when necessary.
Supervision Received: The Student Support Specialist functions under the direct supervision of the Coordinator of Education Services with latitude for independent action within his/her own area of responsibility, in accordance with agency policy.
Supervision Exercised: None Skills, Abilities, Duties, and Responsibilities: Knowledge of current best practices in the delivery of workforce development services and acceptance of Goodwill’s Philosophy Concerning People Served Sound professional judgment, adequate to formulate realistic program plans and counseling participants regarding work related issues Excellent written and verbal communication skills, including public speaking skills and the ability to develop written business correspondence Ability to relate effectively to others, including co-workers, agency participants, supervisors, and community contacts in groups and individually Thorough knowledge and acceptance of the principles of customer service Vision and hearing corrected to within normal limits Ability to perform light duty or medium duty work, including occasional standing, for up to 8 hours each day Ability to perform occasional bending, stooping, stretching, pushing, and pulling Ability to lift and carry objects weighing up to 20 lbs.
occasionally, (material handling equipment can be used to minimize effort expended, when practical) Provides orientations, outreach, recruitment, intakes and works with staff to establish a plan of service with each adult learner, which will assist in achieving his/her goals.
Coordinates services with other staff, funding sources, and others who have a significant role in the individual's life.
Develops and implements activities in accordance with needs and service plan.
Provides follow up services as required.
Assists with addressing barriers to attendance, such as childcare and transportation.
Reviews goals and analyzes assessments, coordinating with instructors and volunteer tutors.
Provides group and/or individual counseling and mentoring.
Provides access to resources to assist with the transition to the workforce or postsecondary education/training.
Provides career planning, case management, and short-term pre-vocational services, including the development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training.
Provides connection to community resources and partners for outreach, recruitment, and for the benefit of the participant.
Provides labor market and workforce employment statistical information, such as job vacancy listings, job skills needed for the vacant jobs, and information relating to local occupations in demand and the earnings, skills requirements, and opportunities for advancement for those jobs.
Ensures area of responsibility complies with regulations and requirements.
Ensures development and implementation of activities in accordance with grant/contract requirements.
Responsible for maintaining files in accordance with regulations/policies/procedures.
Enters data into the system of record in a timely and accurate manner.
Maintains tracking databases, and spreadsheets.
Responsible for programs meeting or exceeding performance standards set by the referring agency.
Obtains and maintains a thorough knowledge of designated service area, keeping current on all TEG’L’s, TENS, etc.
Attends all required training.
Provides required documentation and reporting to appropriate staff, agency, and funding sources for all services and activities in his/her area of responsibility.
Note: The requirements listed are representative of the knowledge, skills, abilities, and duties required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The degree to which the Student Support Specialist assures delivery of services that enables participants served to progress toward and achieve their stated goals.
The degree to which the program meets or exceeds the performance goals of enrollment, high school equivalency attainment, educational functioning levels, employment postsecondary education, etc.
The degree to which the Student Support Specialist provides excellent customer service The degree to which the Student Support Specialist conforms to sound workforce development principles and best practices, including Goodwill’s Philosophy Concerning People Served The degree to which the Student Support Specialist establishes and maintains professional, cooperative, and courteous relationships with supervisors, staff, coworkers, funding sources, and others having contact with him/her in the course of his/her duties.
This position is expected to represent Goodwill and its clients to the community in a positive, professional manner at all times The degree to which the Student Support Specialist’s general work habits and record of performing his/her duties in a prompt, thorough, and acceptable manner The degree to which the Student Support Specialist conforms to policies and procedures established by Goodwill, especially policies regarding Basic Ethical Principles and Confidentiality The degree to which the Student Support Specialist maintains compliance and meets or exceeds performance standards set by the contracts and funding sources Uphold the beliefs of Goodwill of the Southern Alleghenies by supporting the: Mission: To empower individuals and families with employment barriers to achieve their fullest potential in the community through work services Vision: Individuals and families with employment barriers in our region will become employed, self-sufficient, and integrated into the community.
Values: Respect: The recognition of basic human rights and dignities of all people Learning: The recognition, acceptance, and development of individual abilities Stewardship: The provision of quality goods and services Ethics: Operating with integrity in all areas Education Required Bachelor or better Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)
Services are provided in the correctional institutions and in the community.
Qualifications: The position of Student Support Specialist is a professional position and requires a person capable of conforming to the high standards of behavior expected of all staff.
Excellent work habits, including attendance and punctuality, are required.
The customers/clients under his/her supervision follow the same.
Education: Bachelor’s degree in Human Services, Education, Sociology or related field required Experience: Prefer one year of experience in providing case management or vocational services to individuals with barriers to employment.
Computer proficiency: Experience and knowledge of standard computer programs including word processing, spreadsheets, databases and the internet Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints.
Other: Must have a valid driver’s license, with a clean driving record and dependable transportation, which can be used in the course of his/her job.
Must have an operating telephone, so that he/she may be contacted quickly by Goodwill when necessary.
Supervision Received: The Student Support Specialist functions under the direct supervision of the Coordinator of Education Services with latitude for independent action within his/her own area of responsibility, in accordance with agency policy.
Supervision Exercised: None Skills, Abilities, Duties, and Responsibilities: Knowledge of current best practices in the delivery of workforce development services and acceptance of Goodwill’s Philosophy Concerning People Served Sound professional judgment, adequate to formulate realistic program plans and counseling participants regarding work related issues Excellent written and verbal communication skills, including public speaking skills and the ability to develop written business correspondence Ability to relate effectively to others, including co-workers, agency participants, supervisors, and community contacts in groups and individually Thorough knowledge and acceptance of the principles of customer service Vision and hearing corrected to within normal limits Ability to perform light duty or medium duty work, including occasional standing, for up to 8 hours each day Ability to perform occasional bending, stooping, stretching, pushing, and pulling Ability to lift and carry objects weighing up to 20 lbs.
occasionally, (material handling equipment can be used to minimize effort expended, when practical) Provides orientations, outreach, recruitment, intakes and works with staff to establish a plan of service with each adult learner, which will assist in achieving his/her goals.
Coordinates services with other staff, funding sources, and others who have a significant role in the individual's life.
Develops and implements activities in accordance with needs and service plan.
Provides follow up services as required.
Assists with addressing barriers to attendance, such as childcare and transportation.
Reviews goals and analyzes assessments, coordinating with instructors and volunteer tutors.
Provides group and/or individual counseling and mentoring.
Provides access to resources to assist with the transition to the workforce or postsecondary education/training.
Provides career planning, case management, and short-term pre-vocational services, including the development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training.
Provides connection to community resources and partners for outreach, recruitment, and for the benefit of the participant.
Provides labor market and workforce employment statistical information, such as job vacancy listings, job skills needed for the vacant jobs, and information relating to local occupations in demand and the earnings, skills requirements, and opportunities for advancement for those jobs.
Ensures area of responsibility complies with regulations and requirements.
Ensures development and implementation of activities in accordance with grant/contract requirements.
Responsible for maintaining files in accordance with regulations/policies/procedures.
Enters data into the system of record in a timely and accurate manner.
Maintains tracking databases, and spreadsheets.
Responsible for programs meeting or exceeding performance standards set by the referring agency.
Obtains and maintains a thorough knowledge of designated service area, keeping current on all TEG’L’s, TENS, etc.
Attends all required training.
Provides required documentation and reporting to appropriate staff, agency, and funding sources for all services and activities in his/her area of responsibility.
Note: The requirements listed are representative of the knowledge, skills, abilities, and duties required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The degree to which the Student Support Specialist assures delivery of services that enables participants served to progress toward and achieve their stated goals.
The degree to which the program meets or exceeds the performance goals of enrollment, high school equivalency attainment, educational functioning levels, employment postsecondary education, etc.
The degree to which the Student Support Specialist provides excellent customer service The degree to which the Student Support Specialist conforms to sound workforce development principles and best practices, including Goodwill’s Philosophy Concerning People Served The degree to which the Student Support Specialist establishes and maintains professional, cooperative, and courteous relationships with supervisors, staff, coworkers, funding sources, and others having contact with him/her in the course of his/her duties.
This position is expected to represent Goodwill and its clients to the community in a positive, professional manner at all times The degree to which the Student Support Specialist’s general work habits and record of performing his/her duties in a prompt, thorough, and acceptable manner The degree to which the Student Support Specialist conforms to policies and procedures established by Goodwill, especially policies regarding Basic Ethical Principles and Confidentiality The degree to which the Student Support Specialist maintains compliance and meets or exceeds performance standards set by the contracts and funding sources Uphold the beliefs of Goodwill of the Southern Alleghenies by supporting the: Mission: To empower individuals and families with employment barriers to achieve their fullest potential in the community through work services Vision: Individuals and families with employment barriers in our region will become employed, self-sufficient, and integrated into the community.
Values: Respect: The recognition of basic human rights and dignities of all people Learning: The recognition, acceptance, and development of individual abilities Stewardship: The provision of quality goods and services Ethics: Operating with integrity in all areas Education Required Bachelor or better Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)
• Phone : NA
• Location : Bedford,Pennsylvania,15522,United States, Bedford, PA
• Post ID: 9002851499
