Front Desk Clerk

_*Saturday and Sunday morning shift *_ - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and provide information to guests or transfer calls to appropriate departments - Handle guest complaints or concerns with patience and professionalism - Assist guests with inquiries about hotel amenities, local attractions, and dining options - Process payments and maintain accurate records of guest transactions - Maintain a clean and organized front desk area Experience: - Previous experience in hospitality or hotel management is preferred - Strong customer service skills with the ability to provide exceptional guest experiences - Familiarity with phone systems and proper phone etiquette - Knowledge of night audit procedures is a plus - Bilingual skills (e.
g.
, English/Spanish) are advantageous for communicating with diverse guests - Ability to handle guest relations effectively, resolving issues promptly and courteously Join our team as a Front Desk Agent and be part of our commitment to providing outstanding hospitality services.
As a Front Desk Agent, you will play a key role in ensuring our guests have a pleasant stay from check-in to check-out.
We offer competitive pay rates and opportunities for career growth within the hospitality industry.
If you have a passion for delivering excellent customer service and enjoy working in a fast-paced environment, we would love to hear from you.
Please note that this position may require working evenings, weekends, and holidays as part of the regular schedule.
Apply now to join our team of dedicated professionals committed to creating memorable experiences for our guests.
Job Type: Part-time Pay: $12.
80 - $15.
00 per hour Expected hours: 16 per week Benefits: * Employee discount Schedule: * 8 hour shift * Every weekend * Weekends only Ability to Relocate: * Frostburg, MD 21532: Relocate before starting work (Required) Work Location: In person