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Tax Program Quality Review Coordinator

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Posted : Tuesday, June 18, 2024 10:58 AM

*GENERAL SCOPE:* Under the supervision of the Tax Program Manager, and in accordance with HRDC Policies and Procedures, is responsible for assuring computer generated tax returns are complete and accurate prior to submission and is responsible for e-filing tax returns.
The Quality Reviewer works with other project and agency staff to advance the agency's mission of identifying and securing resources for low-income families and individuals; and performs work as assigned with the ultimate objectives of presenting the Program as a professional, effectively working organization; maintains a positive, professional attitude at all times, ensuring client confidential­ity.
*QUALIFICATIONS:* 1.
High school diploma or GED.
2.
Must meet the minimum HRDC hiring requirements which includes a satisfactory criminal background check and drug screen.
3.
Must be able to attain required IRS certifications 4.
Must attain and maintain proficiency in computerized tax preparation and E-filing.
5.
Preferred experience working in a professional setting that required strong attention to details.
*SKILLS AND ABILITIES:* 1.
Must demonstrate good time management skills.
2.
Strong interpersonal skills; ability to work with diverse populations.
3.
Ability to work well under pressure and effectively deal with clients, staff and the public.
4.
Possess good communication and telephone skills.
5.
Preference for candidates who have basic computer skills, as well as, experience in tax preparation and tax preparation software.
6.
Maintain a high level of knowledge regarding tax laws, regulations and practices at the federal and state levels with emphasis on low-income taxpayers.
*JOB REQUIREMENTS:* 1.
Review all tax returns prepared by volunteers to ensure accuracy.
2.
Ensure completed tax returns are electronically e-filed.
3.
Ensure tax returns e-filed are Accepted by the IRS and State.
4.
Maintain contact with Tax Site Coordinators.
5.
Obtain thorough understanding of tax return preparation with program software prior to beginning of tax season.
6.
Monitor Accepted and Rejected tax returns.
7.
Generate administrative reports as requested (Accepted / Rejected returns) to the Tax Program Manager *WORKING CONDITIONS* 1.
Temporary position, up to 4 months during tax season.
2.
Up to 20 hours per week.
3.
Days and hours of work may vary based on program needs.
4.
Work-months per year may vary based on program needs.
5.
Work primarily in Agency’s main office building.
6.
This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
7.
This is largely a sedentary role; however, some filing is required.
This would require the ability to move files, open filing cabinets and bend or stand as necessary.
*NOTICE:* All applicants must submit HRDC Form 100 and Form 105 plus a resume and cover letter which indicate how their work or educational experience meets the qualifications of the position.
HRDC applicants who are union employees and applying for another union position must also submit copies of their two most recent performance evaluations.
*SUBMIT APPLICATIONS TO:* HRDC Personnel Office 125 Virginia Avenue, Cumberland, MD 21502 _*HRDC*__*Equal Opportunity Employer and Veterans Are Encouraged to Apply*_ Job Types: Part-time, Temporary Pay: $17.
00 per hour Expected hours: No more than 20 per week Work Location: In person

• Phone : NA

• Location : Cumberland, MD

• Post ID: 9016016510


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